Accessing Online Support

The support area is designed to help you find the answers you need to your questions regarding email support, hosting support, Joomla, WordPress, and other online solutions. Here, you can access a wealth of information, including articles, tutorials, and FAQs, all in one centralized location.

The goal of the support area is to provide you with quick and easy access to the information you need to resolve your issues without having to wait for a response from support. With the knowledgebase at your fingertips, you can be confident in finding the solution you need to get back up and running in no time.

Join a Support Session

Our team uses Zoho Support. When accessing a session, we will provide a code which you can access from the link below.

Join a session (opens in a new window)

There are a few steps to take when joining a session.

  1. Clicking the link above and entering the code will start a download.
  2. Save the download file.
  3. Install the application and allow all permissions during installation.
  4. Once this has been done, our support technician will be able to assist remotely.