Practical Steps to Secure Your Computer After an Email Compromise
When your email account has been deactivated due to spamming activities, it’s crucial to take immediate action to secure your computer and prevent further issues.
Follow these steps
1. Update Your Antivirus Software
Ensure your antivirus software is up-to-date. This is vital for it to effectively detect and remove any new threats.
2. Run a Full Antivirus Scan
Conduct a comprehensive scan of your computer. This helps in identifying and removing any malware, viruses, or trojan horses that might be present.
3. Notify Support for Password Reset and Account Reactivation
- After you have run a full antivirus scan and ensured your computer is clean of any threats, contact our support team.
- Our team will assist in resetting the password of your compromised email account to a new, strong, and unique one. This is a critical step to safeguard your account.
- Upon confirmation that your PC is secure, we will also proceed to unsuspend your account. This ensures that your email access is restored in a safe and controlled manner, preventing further security issues.
4. Update Your Computer Login Password
Modify the password you use to log into your computer. This step is crucial if your email password and computer password were the same or similar.
5. Consider Changing Other Sensitive Passwords
Think about updating passwords for other critical accounts, especially banking and financial services. This is important if you’ve used similar passwords across different platforms or shared sensitive information via email.
6. Regularly Update Your Antivirus
After resolving the immediate issue, set a routine to regularly check for and install updates for your antivirus software. This ensures ongoing protection against new threats.
Remember
Quick action can mitigate the risks associated with a compromised email account. By following these steps, you can enhance the security of your digital information and reduce the likelihood of future breaches.